Public notices & policies.

When you communicate with Innovation Home Health Care via SMS, we may collect information such as:

• Your phone number
• The content of your messages
• Responding to your inquiries
• Providing customer support

This information is used solely for the purposes listed above. We will not use your SMS data for any other purpose without your written consent.

Innovation Home Health Care employs industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your SMS communications. SMS consent is not shared with third parties.

Innovation Home Health Care does not disclose SMS contact or content data to third parties unless:

• Required by law
• Necessary to protect the rights, property, or safety of Innovation Home Health Care, its users, or others

You have the right to:

• Access, correct, or delete your SMS contact or content data, except where retention is required by law

For assistance or to exercise your rights, please contact us using the information below.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements. When deciding what the correct retention time is, we look at its amount, nature and sensitivity, the potential risk of harm from unauthorized use or disclosure, the processing purposes, whether these can be achieved by other means, and legal requirements.

For tax purposes, the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

In some circumstances, we may anonymize your personal data for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Innovation Home Health Care reserves the right to update or modify this SMS Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.

If you have questions or concerns regarding this SMS Privacy Policy or our privacy practices, please contact us: